Legal
Privacy Policy
Plain-language explanation of what Nexus Play collects, why, and the control you have over it.
Last updated October 8, 2026
1. What we collect
- Account info: email, password (stored hashed by our auth provider), username, display name, avatar, bio, platform/region preferences.
- Activity you create: squads, Task Beacons, community builds, votes, follows, map and checklist progress, achievements, Nexus AI conversations.
- Online status: a "last active" timestamp used for green/amber/grey dots. You can hide it in profile settings.
- Usage analytics: pages viewed, clicks and device/browser info, collected via PostHog. We honor browser Do Not Track.
2. Payments
Nexus+ payments are processed by Stripe. We never see or store your full card number. We keep only your subscription status, plan and Stripe customer reference to unlock membership features.
3. How we use data
- Run your account, profile, squads, Beacons and saved progress.
- Power Nexus AI answers and enforce daily usage limits.
- Send account emails (confirmation, password reset) and notifications you can see in-app.
- Improve the product and detect abuse.
5. Your rights
You can view and edit your profile at any time, hide your online status, and request a copy or deletion of your data by emailing support@nexusplay.life. Residents of the EU/UK (GDPR) and California (CCPA) have additional rights to access, correct, delete and object to processing; we honor those requests.
6. Retention & security
We keep data while your account is active and delete it within 30 days of a verified deletion request, except records we must keep for legal or billing reasons. Data is protected by encryption in transit and per-user access rules in our database.
7. Children
Nexus Play is not intended for children under 13. We do not knowingly collect data from children under 13; if we learn we have, we delete it.
8. Changes
We may update this policy. Material changes will be announced on the site, and the date above will change.
Questions? Contact us at support@nexusplay.life.
